Promo & registration codes

Redeem codes, secure benefits: From registration bonuses to marketing campaigns – in the app and in the ad hoc flow (QR code payment) – without any complicated technical jargon.

Fleet & groups

Registration codes unlock user groups

New drivers enter a code while signing up. They join the right group and get better pricing — not a one-off voucher, but ongoing conditions tied to that group.

registration-code-setup
Create account
Registration code

Marketing & Sales

Targeted incentives for your customers

Whether acquiring new customers or retaining existing ones: Promo and registration codes let you offer targeted incentives like discounts, starting credit, or special plan conditions.

For marketing teams

Control your campaigns precisely: Define exact durations, limit the number of redemptions, and evaluate the success of your actions. Everything centralized and secure against abuse.

Fleet managers

Assign employees to your fleet during registration with minimal friction so everyone benefits from better rates than individual sign-ups. Use the same payment and billing methods as your corporate account—ideal for consolidated billing and collective invoicing without drivers paying out of pocket.

Clear communication

Promo code or registration code?

It helps to set clear expectations for end customers. That's why the system distinguishes between two types of codes:

Promo codes (vouchers)

Redeemed by new or existing customers to get a specific price benefit – for example, a percentage discount on charging sessions for a limited time.

Also known as: promotion code, voucher, or discount code.

Registration codes

Entered directly during account creation. They automatically assign users to the right group or a special plan – including potential starting benefits like free minutes.

In B2B scenarios, they serve as company codes: Employees are directly assigned to their company and automatically use the stored payment and billing methods.

Tip: Use the same terminology in your customer communication (e.g., newsletters) as in the app to avoid misunderstandings.

How redemption works

A seamless experience for your drivers – from entering the code to getting the discount.

Enter code

Drivers simply enter the code they received in their profile or in the dedicated campaign area of the app.

Secure assignment

Redemption is tied to a registered customer account. This ensures that benefits and credits are assigned correctly.

Immediate benefits

Credit is immediately visible in the wallet. Plan discounts are automatically deducted during the next charging sessions.

The system checks validity in real-time. As the operator, you decide whether codes can be combined.

FAQs

Frequently asked questions

Everything important about promo and registration codes.

What is the difference between a promo code and a registration code?

Promo codes (vouchers) are redeemed by existing or new users to get a temporary price benefit. Registration codes are used to assign users to a specific group, plan, or (in B2B) a company—typically during account creation; you can also enter a registration code later in your profile, for example to associate yourself with a company.

What benefits can be granted with codes?

You are completely flexible: Grant starting credit, percentage discounts on the kWh price, waive the blocking fee, or unlock special benefit plans.

Is a customer account mandatory for redemption?

Yes. To securely assign credit or discounts and prevent abuse, users must be registered and signed in. That works in the app or in the ad hoc flow (QR code payment), where customers can register as well—downloading the app is not required.

How do users know if a code is invalid?

The app provides immediate, clear feedback upon entry. If a code has expired, reached its redemption limit, or doesn't apply to the current plan, this is clearly displayed.

Can multiple codes be combined?

You decide that during configuration. You can specify whether a code can be combined with other campaigns or if only the best available discount is applied.

Do codes work for ad-hoc charging?

Yes. Promo codes and vouchers can also be used in the ad hoc flow with QR code payment—for example one-off benefits such as a better tariff or exclusive access to specific charge points. Users redeem the code in the payment flow or are already signed in; downloading the app is not required.

Can codes unlock or restrict access to charge points?

Yes. You can configure codes to control access to defined charge points or groups—including one-time or time-limited access, for example in ad hoc campaigns, trial access, or exclusive offers.

How do I distribute the codes to my customers?

You can distribute the generated codes through your own channels – for example via newsletters, social media, flyers, or through partners.