Authentication and Login Options for Your End Customers

Offer your customers secure and convenient sign-in options – from social login to classic email registration.

Login Options

Flexible Authentication for Every User

Your customers choose how they want to sign in – fast, secure, and without barriers.

Sign in with Apple

One tap is all it takes. Apple users sign in with Face ID or Touch ID – no password, no waiting.

Sign in with Google

Millions use Google daily. Sign-in happens through the existing Google account in seconds.

Microsoft Account

Ideal for business customers. Seamless integration with Microsoft 365 and Azure Active Directory.

Email & Password

The classic option. Full control over credentials with optional two-factor authentication.

Two Worlds, One Login

Where is login used?

The same sign-in methods – in the driver app and optionally in QR-code payment.

Mobile App (Driver / End Customer)

The primary login experience is in our mobile app. Users sign in to view charging stations, start charging sessions, and manage their usage.

Learn about the Driver AppComing soon

QR-Code Payment: optional registration

QR-code payment is normally an ad-hoc process for unregistered users. We additionally offer the option to register directly in the payment flow – using the same login methods.

  • Optional registration directly in the ad-hoc flow
  • View invoice history & past payments
  • One login across app & QR flow
QR-Code Payment in detail
White-Label Login

Your logo, your app – our login

The login in the mobile app appears entirely in your brand identity. Customers see your brand logo above the SSO buttons – not ob7. The bottom sheet with login options slides up over the charging station map.

The logo changes per client – whether DEW21, Stadtwerke, or EnBW: customers always see your brand.

Why SSO?

Less friction, more registrations

Social login removes the most common drop-off reasons in the onboarding process.

Less friction at login = more successful registrations

Checkout and form friction is one of the most common causes of abandonment (Source: Baymard Institute). Social login reduces typical barriers: no new password, less input, a familiar button.

Provider case studies (incl. Auth0) report conversion lifts in the range of ~20–40% after introducing social login – figures vary significantly by audience and flow.

Indicative figure from provider case studies, not guaranteed. Numbers vary by context, audience, and existing baseline conversion.

FAQs

Frequently Asked Questions

Everything about authentication – from login methods to security.

What login methods are supported?

OB7 supports email/password, social login (Google, Apple), magic links, and Single Sign-On (SSO) for enterprise customers.

Is Single Sign-On (SSO) available?

Yes, for enterprise customers we offer SAML 2.0 and OpenID Connect integration. Your employees use their existing corporate credentials.

How secure is the authentication?

All passwords are hashed with bcrypt. We support 2-factor authentication (2FA) and all connections are TLS-encrypted.

Can customers sign in with their phone number?

Yes, we support SMS-based verification and login via One-Time-Password (OTP) for maximum convenience.

What happens with a forgotten password?

Customers can reset their password via a secure reset link sent by email. The link is valid for a limited time.

How are sessions managed?

Sessions are valid for 30 days by default with automatic extension on activity. Customers can view and terminate all active sessions in the app.