Resource Hub

Guides, best practices and industry knowledge for successfully operating your charging infrastructure.

Resource Hub

Guides, best practices and industry knowledge for successfully operating your charging infrastructure.

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FAQs

Frequently Asked Questions

Answers to the most important questions about our resources and charging infrastructure.

What resources does OB7 offer?

OB7 provides comprehensive documentation, API references, integration guides and best practice guides for operating your charging infrastructure.

How do I get started with the OB7 platform?

Contact our sales team for a live demo. Our onboarding team will then support you with setup and configuration.

Are there training sessions for new customers?

Yes, we offer individual onboarding sessions and webinars to optimally prepare your team for using the platform.

How can I clarify technical questions?

You can create tickets through our support portal. Our technical team typically responds within one business day.

Are the resources available in English?

Yes, all documentation and guides are available in both English and German.

Can I submit feature requests?

Yes, you can submit requests and suggestions through our feedback portal. We prioritize requests based on customer demand.